Don’t stop ’til you get enough

A company was struggling with high operating costs. A quick review revealed that payroll costs were a key factor. Further review showed that the company was experiencing consistently high overtime. The company’s leadership asked a team of managers to come up with some possible solutions to the cost problem. Here is what they came up with: ·     Reduce… (read more)

Speak first, apologize later – the new trend that’s killing civility

Last week, Washington State Senator Maureen Walsh found herself in hot water. During a debate on a medical bill, she made an off-handed comment about nurses. She said that they “probably play cards for a considerable amount of the day.” After a fierce nationwide backlash, Walsh apologized. This isn’t unusual these days. In any given week, I see… (read more)

Is your company really data-driven? Or, is it simply obsessed with numbers?

The other day I was speaking with a leader about bringing my Rethinking Data workshop into her organization.  Before I could get too far she stopped me.  She said, “Brad, we don’t need your workshop. We are a heavily data-driven organization.”  Then, to back up her statement, she showed me several “data-rich” presentations and reports. The presentations contained… (read more)